FAQ

Where do we pick the keys up from?

Keys will be available for collection from Blue Mountains Escapes, 1/118 Wentworth Street, NSW, 2785, Monday to Friday between 9:30am until 5pm (excluding Public Holidays).

After Hours Key collection is available, however this is by arrangement only. The after hours key collection point is The New Ivanhoe Hotel Bottle Shop at the junction of the Great Western Highway and Govetts Leap Rd, Blackheath.

Do we have to bring our own linen?

This will depend on the house you have booked. If the house states “No Linen Supplied” this means you must bring your own. eg 2 sheets per bed, pillow cases, towels, bath mats and hand towels.

If you do not wish to bring your own Blue Mountains Escapes provides a linen hire service and includes making the beds before your arrival.

Do we have to bring our own Wood?

This will depend on the house you have booked. If the house states there is a fireplace but “No Wood Supplied” this means you must bring your own. If you do not wish to bring your own Blue Mountains Escapes provides a wood service which includes a 30kg bag (approx weight) which includes wood, kindling, paper and matches and is delivered to the property before your arrival.

How do we find the property?

You will be given a map of the suburb you are staying when you pick the keys up.

Where do we drop the keys on departure?

Please place the keys in the letter slot at the Blue Mountains Escapes office at 42 Govetts Leap Rd, Blackheath.

Our Favourite Properties

Blue Mountains Escapes

SEO Ready

Holiday Rentals in the Blue Mountains

We also have a range of Blue Mountains pet friendly accommodation and properties with views to choose from in Blackheath and Katoomba.
Retina Ready

Are you an owner looking for the best management of your holiday home?

As property owners ourselves we know the importance of excellent property management coupled with top level customer service. For too long, holiday property management agencies have relied on a laid back "she'll be right" approach to looking after properties and their owners. That's not good enough for us and it shouldn't be for!
Responsive

Find out how we're different

On our property management services page you can learn more about how we operate and what makes us different from the other agencies out there. Click the link above or if you really want to learn more about our passion for great customer service for owners, give us a call.To find out more
Responsive

Eating Out

In the Blue Mountains a range of dining experiences await you – from local eateries, outdoor cafes to five star fully licensed restaurants in spectacular settings. Katoomba Leura and Blackheath... more
Responsive

Travel

Ever wanted to experience snow in the middle of the year without the huge drive to the snowy mountains or experience christmas in July .. more
Responsive

Package

Here at Blue Mountains Getaways we believe in providing you with a full service. We have a unique property that is perfect for weddings and other function more