Where do we pick the keys up from?
Keys will be available for collection from Blue Mountains Escapes, 1/118 Wentworth Street, NSW, 2785, Monday to Friday between 9:30am until 5pm (excluding Public Holidays).
After Hours Key collection is available, however this is by arrangement only. The after hours key collection point is The New Ivanhoe Hotel Bottle Shop at the junction of the Great Western Highway and Govetts Leap Rd, Blackheath.
Do we have to bring our own linen?
This will depend on the house you have booked. If the house states “No Linen Supplied” this means you must bring your own. eg 2 sheets per bed, pillow cases, towels, bath mats and hand towels.
If you do not wish to bring your own Blue Mountains Escapes provides a linen hire service and includes making the beds before your arrival.
Do we have to bring our own Wood?
This will depend on the house you have booked. If the house states there is a fireplace but “No Wood Supplied” this means you must bring your own. If you do not wish to bring your own Blue Mountains Escapes provides a wood service which includes a 30kg bag (approx weight) which includes wood, kindling, paper and matches and is delivered to the property before your arrival.
How do we find the property?
You will be given a map of the suburb you are staying when you pick the keys up.
Where do we drop the keys on departure?
Please place the keys in the letter slot at the Blue Mountains Escapes office at 42 Govetts Leap Rd, Blackheath.