Blue Mountains Escapes are pioneers in modern-day holiday rental short term property management and have carved out a niche in the Blue Mountains by selling our product rather than price. Both our tariffs and our occupancy are generally higher than the overall market. We pride ourselves on delivering a reliable, high-quality product to guests that encourage repeat custom and referrals.
Our high level of repeat guests, often switching between houses, are a testament to our ability to deliver what they want. The result for you is a well managed holiday home, not only with respect to bookings but also general maintenance and the consideration of guests.
Because we work mainly at the higher end of the market we generally attract more considerate groups who will respect your property. Much of our business is word of mouth with most of our guests coming from the more affluent suburbs of Sydney, Melbourne and Canberra.
Communication. We will be in constant contact with you, keeping your property well maintained and letting you know what is going on.
Transparency. You have access to the same systems we use online 24 hours a day, so you can see forward bookings, accounts and where we’re up to. All expenses are itemised and any problems openly discussed.
Technology. Blue Mountains Escapes uses the revolutionary Genkan property management software and uses a fully integrated online booking, trust account, job log, inventory and communications platform.
In order for our business to remain viable and so that we can provide a premium service to both guests and yourself we require the following:
Luxury property. In order to keep the number of properties we manage at a comfortable level. .
Exclusivity. We request that we be the only property managers you engage to look after your rental. Having more than one party coordinating guests, payments, cleaners and bookings results in a poor experience for all involved.
Presentation. The property must be kept in a high state of repair in order to manage guest expectations. From time to time we will need to do spring cleans, repairs and garden maintenance.
Peak period availability. As we invest a lot of time and money in setting properties up for holiday rentals and In order for the arrangement to viable, we need your property to be available for rentals over peak periods.